Terms and Conditions

What you are agreeing to

1. By purchasing tickets from us, Taste of Summer Pty Ltd ACN 652 150 162 (the “Presenter”) you agree to be bound by these Terms and Conditions.

2. Every ticket bought from the Presenter is also subject to: – any terms and conditions of the ticketing agency (the “Ticketing Agency”) that sells the tickets on our behalf (please see the ticketing agency’s website); – any terms and conditions of the venue at which event is held (please see the venue’s website); and – any terms and conditions that may be printed on the ticket.

3. The Presenter reserves the right to vary programs, prices, venues, food and drink offerings, event capacity or to cancel the event (including, but not limited to, for the reason of COVID-19 requirements).

Conditions of Sale

4. All Prices quoted are in Australian Dollars and include local taxes (GST).

5. Sales will cease when the allocation of tickets is sold, at a time otherwise specified by the Presenter or Ticketing Agency.

6. Both the Ticketing Agency and the Presenter reserve the right not to sell tickets to any person, agent or company.

7. Tickets will be delivered as per the Ticketing Agency’s terms and conditions.

8. Tickets may not, without the prior consent of the Presenter, be resold or offered for resale at a premium over the face value of the ticket (including via on-line auction sites) or used for advertising, promoting or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services either by the original purchaser or any subsequent ticket holder.

9. On occasion there may be an error in the advertised price of a ticket made available for sale via the Ticketing Agency’s system caused by human error or a technical error. Regardless of the reason for the error, the Presenter reserves the right to immediately cancel any ticket sold or offered for sale for the wrong price. If the Presenter cancels a ticket for because of an error, we will refund you the amount paid for that ticket and we will endeavour to offer a replacement ticket of same or similar quality at the correct price but we cannot guarantee such a replacement.

10. Notwithstanding these Terms and Conditions, if you use a “disposable” or “temporary” credit card (such as those purchased over the counter at supermarkets) for your online purchase we are not able to make any refund to you unless:

a) you can provide full details of the credit card;

b) the credit card remains valid; and

c) you can produce the online purchase receipt.

Refunds and exchanges

11. We do not replace any lost, stolen or destroyed tickets or exchange or substitute tickets after purchase, except in limited circumstances. We reserve the right to charge you a reasonable fee for the replacement of tickets. Please treat your tickets like cash, as we cannot replace lost tickets.

12. The Presenter reserves the right to alter the date, the venue, the food and drink, the entertainment and activities as advertised, or to cancel the event, each without prior notice to you (including, but not limited to, for the reason of COVID-19 requirements). If the event is cancelled, the Presenter agrees to refund your ticket price.

13. If the date, time or venue of an event is rescheduled or changed, your ticket will remain valid for the rescheduled date, time and venue.

14. Any refund payable can only be made back to the credit card (whether temporary or otherwise) used in the original transaction.

15. The Presenter will post any relevant information regarding any cancelled or rescheduled events on its website. It is your responsibility to check the website for information in relation to any events.

Delivery

16. We fulfil our commitment to you for the sale of tickets by them being delivered in accordance with the Ticketing Agency’s terms and conditions.

Changes to Terms and Conditions

17. The terms and conditions that apply to any particular transaction will be the published terms and conditions at the time the transaction was finalised. Subject to the preceding sentence, the Presenter may alter or change the terms and conditions as they appear on our website from time to time effective immediately from posting on the web site.

18. You should periodically check the Presenters web site to ensure that you are aware of the latest terms and conditions.

What happens if you have an inquiry or complaint?

19. For inquiries or complaints regarding the sale and delivery of tickets please contact the Ticketing Agency.

20. For inquiries or complaints regarding the staff and / or amenities at a venue or event, please contact the Presenter.

Copyright and Trademark

21. The images, text, logos and artwork contained within our website are copyright to the Presenter and/or the relevant licensors. All rights are reserved. Unauthorised use by way of copying, storage, reproduction, publishing electronically or otherwise transmitting in any form or by any means in whole or in part is prohibited.

Disclaimer and liability

22. Save to the extent set out in the Competition and Consumer Act 2012 (Cth) (including the consumer guarantees under Australian Consumer Law) or otherwise permitted by law, we will not be liable for any damages direct, incidental, consequential or otherwise, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your purchase of any tickets or your access to, or use of, or inability to use our web site and its content, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not we know of the possibility of such damage.

Choice of Law

23. These Terms and Conditions shall be governed by the laws of the State of Tasmania, Australia but legal proceedings may be commenced in any Australian State or Territory.

Choice of Law

24. Our goods and services come with consumer guarantees that cannot be excluded under Australian Consumer Law. Those consumer guarantees apply in addition to any other express warranties which we provide under these Terms and Conditions. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.